the integrated ERP software
ERP-Softwareespecially for IT companies
Simplify your daily work in the system house, as a software developer or IT service provider! With the SITE ERP system, you have all business processes integrated in one software solution: from initial contact to helpdesk and billing to controlling.
This is where industry expertise and product come together to optimize your business processes. With the SITE business software, your IT company is ideally equipped.
SITE
Theall-in-oneERP-System
Would you like to do away with the patchwork of different software solutions for different application areas in your company? With the all-in-one solution SITE, intransparent processes and complicated workflows that arise when using multiple software solutions are a thing of the past. The SITE business software offers specific modules and functions for every industry.
CRM
Accounting
Trade
Services
Contract management
Procurement
Helpdesk
Projects
Sales
Integration& Application areas
This is how we introduce SITE to your company:
- First, the processes of each department are defined and the requirements are highlighted
- The existing processes are visualized and combined into modules. Individual adaptations are no problem.
- We then set up the master data and users in your new ERP system and implement your workflows for more efficient processes.
- Your employees are then trained in the use of the business software and final tests are carried out. Then everything is ready for new projects in SITE.
anytime and anywhere
You can use SITE on your desktop, tablet or smartphone with Windows, Android or iOS
invoice more
Integrated time recording ensures that all your consultants' expenses can be billed
more overview
With SITE, you know all the figures, from employee utilization to order and project status to helpdesk and finances
Flexibly scalable
SITE adapts to the changes in your company and grows with you
Discover the many possibilities you gain with SITE
SITE stellt für viele Anwendungsfelder eine effiziente Basis dar. Dabei ist die Unternehmenssoftware für die Anwendung in Betrieben mit Fokus auf IT-Themen konzipiert. Mit SITE optimieren Sie Ihre gesamten Geschäftsabläufe in einer Software-Lösung.
SITE for software developers
Rely on efficiency in the planning and development of software applications. With SITE, you can keep an eye on your processes and times and fully utilize your resources!
Get to know the ERP system for software developers
SITE for IT service providers
Benefit from the clear structures of the SITE ERP solution! Here you can manage all your projects, times, orders and finances in one software. This optimizes business processes and makes more efficient use of working hours.
Get to know the advantages of the ERP system for IT service providers
SITE for Microsoft Cloud Solution Provider
With SITE for CSP, you can design your cloud contracts in a simple and structured way. Offer bundles can be fully customized and billing works automatically.
Discover SITE for cloud solution providers
SITE for IT system houses
Where sales, consulting and IT service are under one roof, the ERP solution should also be from a single source. Work more efficiently and offer your customers the best service with the business software that supports you in all areas of work.
Discover the ERP system for IT system houses
SITE – powered by Business-Central
Do you want to work with a system in which everything meshes seamlessly? With SITE based on Microsoft Dynamics 365 Business Central, IT companies can easily link their customized ERP software with Outlook and Office programs.
Find out more about the coherent ERP solution
Efficient ERP for IT service providers and software developers
We offer a comprehensive, cloud-based ERP system for IT service providers - the complete solution for your project management. You can manage usage-based contracts such as SaaS, IaaS or CSP subscriptions with minimal administrative effort. Our established and well-founded implementation method provides you with competent knowledge. The results: high customer satisfaction and efficient employees thanks to intuitive and smooth processes.
Based on Microsoft Dynamics 365 Business Central
IT industry solution for system houses, software developers, IT service providers
Powerful ERP for more transparency, efficiency and security
SITE is the ERP solution for service providers
Why should IT service providers work with the SITE business software? Quite simply:
1
Control your IT services effectively
Resource planning, appointment synchronization, time recording and travel expense accounting are automated on one system platform for all business processes.
2
Plan your projects successfully
Project planning, intermediate project steps, the budget and individual invoicing are covered in SITE, as is the option of post-calculation.
3
Maintain an overview of your contract management
Whether licenses, support contracts or regular services - with SITE you can manage everything clearly and easily.
4
The focus is on you as the user
All relevant data can be easily found by all users, depending on their authorization. This allows cross-departmental workflows to be designed more efficiently.
5
SITE is flexible and future-proof
New features and functions are regularly added to SITE to make it more convenient for you to use. Even individual SITE packages for your company are no challenge for us!
SITE for software developers: one ERP for all areas
Software developers also benefit from SITE. As a comprehensive ERP system, all services, planning and developments that you offer can be mapped and processed in SITE. Achieve new goals with an ERP system for service providers in the IT sector. With SITE, you can easily manage the most important areas of your projects:
Contract billing
All contracts at a glance
Time tracking
Simple time recording of project or customer hours worked
Project management
Quickly create new projects and assign responsibilities, simple order management
License management
License management for all customers
Resource planning
Better cooperation with optimal member administration
Ticketing
Keeping an eye on all customer concerns for efficient and customer-oriented support
How you benefit from SITE as an IT service provider
The SITE ERP system is being continuously developed. Our comprehensive and integrative ERP solution for IT service providers not only maps process chains and supports the ERP system, but also links all business processes and makes them more efficient.
This gives you
More transparency about company processes and business status
Meaningful figures and statistics
Efficient processing of customer projects
Less administrative effort
More employee productivity
SITE -
the ERP software that solves all your IT company's requirements
SITE in operation
We are and will remain your partner: After the go-live, our cooperation continues. We are there for you today, tomorrow and in the future. If you have any questions about SITE, you can reach us easily by phone, e-mail or via our online service portal.
Migration of your SITE solution package
When upgrading to a higher SITE version, we support you in the usual way: quickly and easily. Our ERP software always meets your requirements in terms of functions and interfaces.
Consulting and service
If you have any questions about SITE, you can reach us easily by phone, e-mail or via our online service portal. You can also view the current status of your inquiries and tickets there at any time.
Added-value information for you
We always keep you up to date with the latest developments relating to SITE, Microsoft and the industry. For example, we offer you special events, newsletters and webcasts.
SITEfor cloud solution providers
Usage-based billing made easy
Efficient cloud billing with SITE for Microsoft CSP
Microsoft Cloud Solution Providers manage their cloud contracts efficiently with SITE
A growing number of Microsoft partners are now also CSP: Cloud-Solution-Provider. They are thus meeting the growing demand for IT services from the cloud in Germany. As Microsoft is gradually converting its license models to CSP providers, cloud contract management with SITE is the ideal solution for your license management.
Centralized customer management
You advise and support your customers, offer solutions or solution bundles and bill them yourself.
More flexible contract terms
One-year terms are a thing of the past. With Microsoft CSP, you can design your terms simply and flexibly.
Simple billing
Automated processes and well-structured contract management make it easier for you to invoice your customers.
Individual service packages
You create your own bundles from your own services and Microsoft products and cloud applications.
Self-service portal
Licenses can be added by customers at any time. These are automatically included in the invoice.
Cloud services: the new challenge for IT service providers
Providing cloud computing services is only part of the challenge that a Microsoft CSP and other cloud service providers have to master. The real art lies in handling the cloud solutions profitably, from the offer to monthly billing. Processing usage-based contracts such as SaaS, IaaS or CSP subscriptions in large quantities causes enormous administrative effort. This reduces profits. The solution for Microsoft Cloud Solution Providers is therefore Cloud Contract Management with SITE.
Microsoft cloud services: easy to use and handle
Singhammer provides the appropriate connectors for Microsoft Cloud Solution Provider Tier 1 and for Microsoft CSP Tier 2 that work with the interworks.cloud platform (e.g. ADN). This means that CSPs no longer necessarily have to work in the Microsoft portal. They can create customers and subscriptions directly in SITE. By the way: We also have a generic connector. Just ask us!
CSP provider: flexible cloud billing with SITE
With SITE, cloud providers can manage masses of changing usage data automatically and efficiently. In-house and third-party services can be bundled into product packages ("bundles") and appear in a single item for the end customer. And this goes right through from the quotation to the order to the invoice. The contract or contract type to which a particular service is assigned can already be specified in the quotation or order. If this contract is then selected, the contract is automatically extended to include this service upon delivery. Contract invoicing also automatically distinguishes between an invoice and a credit note. Your customers will then automatically receive a credit note if they use less than they previously paid for.
SITE - das Microsoft-Dynamics-ERP powered by Microsoft Dynamics 365 Business Central
ERP (Enterprise Resource Planning) means that all company processes are mapped and interlinked in one software solution. This is exactly what SITE offers: it is a business software that integrates all business processes in your company so that they interlock seamlessly. Our all-in-one solution SITE is based on Microsoft Dynamics 365 Business Central. Dynamics 365 Business Central is the technical successor to the globally successful ERP system Microsoft Dynamics NAV/Navision.
What you get withSITE
1
IT industry solution for system houses, software providers and IT service providers
2
Long-term strategy and support from Microsoft
3
Outlook and Office integration
4
Microsoft-certified IT industry solution
5
Individual Microsoft Dynamics 365 solution with a focus on the typical requirements and needs of IT companies
6
an on-premise solution on your server for internal and external access
7
Regular updates and optimization of our software
Clear finances
Transparent figures
Accounts receivable and accounts payable management
Optimized financial forecasts
Sales and field service
Acquisition measures
optimized time planning
resource planning
offer preparation
Service level agreements (SLAs)
repair processing (RMAs)
Reliable customer service
Helpdesk
Preconfigured service processes
proactive service
Quick recognition of customer needs
self-service portals
Project management
Track progress in real time
Time recording
Document digitization
Efficient planning
invoice management
Management of all team members
Save time and money thanks to theMicrosoft Dynamics SITE
SITE builds on the flexibility of Dynamics 365 Business Central: The Microsoft product as the "core" of our ERP IT industry solution and individual customizations as required enable a perfect workflow for all processes in your company. SITE stands for scalability and maps typical business applications, especially for SMEs in the IT sector - from customer relationship management (CRM) to order management and projects through to financial accounting and controlling.
Microsoft Dynamics 365 Business Central
Roadmap
With SITE, you also benefit from Microsoft's future-proofing, development resources and expertise. The Microsoft timeline provides an overview of the history and strategic direction of Dynamics 365 Business Centers.
1995
Navision Financial
1995
2002
Navision Attain
2003
Microsoft Business Solutions Navision
2003
2008
Microsoft Dynamics NAV
2016
Microsoft Dynamics 365 for Financials
2016
2017
Microsoft Dynamics 365 for Finance & Operations, Business Edition
2018
Microsoft Dynamics 365 Business Central
2018
No more silo mentality
Tasks and workflows are automated and efficiency is increased
meaningful insights
Smart technologies connect all data and provide easy access to business analytics
Develop individual solutions yourself
SITE grows dynamically and flexibly with your company, so the software developments are successively adapted to your needs
FAQEverything about ERP
What is an ERP system?
A software solution for enterprise resource planning (ERP) enables holistic mapping of all processes in the company. Our IT business solution SITE is based on Microsoft Dynamics 365 Business Central. The ERP system provides system houses, software developers and IT service providers with an ITSM (IT service management) that guarantees transparency and information flow - from the provision of services and the helpdesk to time recording and controlling.
Note: An ERP system should not be equated with an enterprise resource planning system. Rather, the ERP system is the superordinate software solution that includes merchandise management.
How does an ERP system work?
Why does an ERP make sense for IT service providers?
How do the ERP systems differ in use?
Which ERP for service providers is the right one?
How does the ERP implementation work?
